WHY WE DO THIS DIFFERENTLY
Like most automation agencies, we started with the "build and bail" model:
Client has a problem
We build automation to solve it
We hand it off and move to the next project
Everyone's happy... for about 3 months
Then reality hit:
APIs changed. Systems broke. Clients called in panic. We'd moved on to other projects. They hired someone new who had to learn everything from scratch. The cycle repeated.
We realized: WE were the problem.
Not because we built bad systems (they worked great). But because we treated automation like a product when it's actually a partnership.
So we rebuilt our entire business model around three principles:
Fix Processes Before Automating
We studied lean methodology because we kept seeing the same pattern: clients with chaotic operations asking us to automate the chaos. Now we eliminate waste FIRST, then automate what's left.
Stay Involved for the Long Term
Maintenance isn't an upsell—it's how automation actually works. We require it (or train you to do it yourself) because we've seen too many great systems die from neglect.
Transfer Knowledge, Don't Hoard It
Whether done-for-you or done-with-you, we document everything and explain our decisions. No black boxes. No knowledge hoarding. Just partnership.
THE GO ROGUE OPS METHOD
LEAN FIRST, AUTOMATE SECOND
We don't automate chaos. We map your processes, identify waste using proven lean methodology, optimize what remains, THEN automate. Because 100x a broken process = 100x the mess.
PARTNERSHIP, NOT PROJECTS
We're not transaction-based. Every engagement includes ongoing support (maintenance or advisory) because automation requires care. You're not buying a product—you're gaining a partner.
KNOWLEDGE TRANSFER, ALWAYS
Whether you want to learn (done-with-you) or delegate (done-for-you), we transfer knowledge. Full documentation, explained decisions, no black boxes. If we get hit by a bus, your automation keeps working.
QUESTION EVERYTHING, AUTOMATE THE REST
Our tagline isn't just clever—it's our process. Before building anything, we ask: Should this even exist? Does this add value? Is this waste? We automate the right things, not all the things.
WHO WE WORK WITH (AND WHO WE DON'T)
OUR IDEAL CLIENTS:
- Service-based SMBs (10-50 employees, $500K-5M revenue)
- Growth-focused founders who value reliability over cheap fixes
- Teams willing to invest properly (minimum $3K implementation)
- Businesses open to process improvement, not just tech fixes
- Leaders who understand automation requires ongoing care
WE'RE NOT A FIT FOR:
- Bargain hunters looking for $500 "done-for-you" automation
- Companies expecting "set and forget" with zero maintenance
- Businesses unwilling to fix broken processes first
- Organizations that need it done "this week" (we do it right, not fast)
- Anyone expecting magic—we're methodical, not miraculous
Ready to Go Rogue Together?
Let's talk about how we can transform your operations with automation that actually lasts.